Warranty and Returns

Warranty & Returns

For Sound And Music customer or dealers with a warranty claim, please download our SM_RA_Request Form , complete and return to: ra@sound-music.com

Terms and Conditions of Return Authority:

  • A copy of the original retail purchase receipt must be sent along with the completed RA Request form to ra@sound-music.com
  • After your RA Request has been accepted by Sound And Music, an RA number will be issued authorising you to return your items.
  • Sound And Music is not responsible for any damage or loss to your item/s sustained during transportation to Sound And Music.
  • Please safely pack all items appropriately.