Warranty

ART Pro Audio products come with a 3-year manufacturer's defect warranty (2 years for microphones) starting from the original purchase date.

Coverage

• Included: Defects in materials and workmanship under normal use.

Exclusions

• Excluded: Normal wear and tear, abuse, improper installation, shipping damage, or unauthorized modifications like changing vacuum tubes.

Amphion warranties cover defects in materials and workmanship, lasting 5 years for consumer (Enjoy) loudspeakers and 2 years for professional (Create) studio monitors and amplifiers.

Coverage

• Consumer (Enjoy) Products: 5-year warranty for home listening loudspeakers.Professional

• (Create) Products: 2-year warranty for studio monitors and amps.Coverage: Free repair or replacement for manufacturing defects in materials and workmanship

Benchmark Media Systems provides a 5-year domestic warranty for products used in the USA and Canada, and a 2-year international warranty for other regions.

Coverage

• Parts and Labor: Covers defects in materials and workmanship under normal use.

• Resolution: Benchmark will repair the product, replace it, or ship it back at their expense.

DiGiGrid hardware products typically carry a 1-year to 3-year limited manufacturer warranty at the point of sale.

As DiGiGrid is a joint venture between Waves Audio and DiGiCo, specific warranty fulfillment, claims, and repair services are generally handled directly through the authorized dealer or regional distributor where the unit was purchased.

Coverage & Details

• Standard Coverage: Protects against defects in materials and manufacturing workmanship under normal use.

• Exclusions: Voids due to accidental damage, unauthorized modification, misuse, abuse, or improper power/networking connections.

ESI Audiotechnik hardware products include a standard 2-year manufacturer warranty.

Coverage

• DetailsDuration: 2 Years from the date of purchase for hardware defects in materials and workmanship.

• Support: Handled via your original dealer/distributor or through ESI Audiotechnik Support.

IK Multimedia retail hardware products carry a two-year limited warranty for original owners who purchase from authorized dealers.

Coverage Details

• Hardware Products: 2-year limited warranty covering manufacturing defects for original purchasers.

• Accessories: 90-day warranty for replacement cables, power supplies, travel bags, and other accessories.

Exclusions

• Exclusions: Items bought from unauthorized resellers or items not listed on the official webstore have no warranty ("as-is")

Nektar hardware products come with a 1-year limited manufacturer's warranty from the date of original purchase.

Coverage

• Coverage protects against defects in materials and workmanship under normal use.

• Support: You can reach out for warranty claims or technical help through Nektar Support or by emailing [email protected].

Softube hardware comes with a limited warranty lasting three (3) years from the day after you receive the product.

Coverage and Details

• Duration: 3 years for hardware defects arising from manufacturing or normal use.

• Software: Plug-ins and software licenses do not carry a physical warranty, but Softube provides up to three simultaneous activations and free technical support.

Stylophone products come with a 1-year manufacturer's guarantee covering manufacturing defects from the date of purchase.

• Repairs or replacements for faulty items with proof of purchase during the manufacturer's guarantee period.

Toontrack offers a 90-day limited warranty for new products covering the purchase price refund, media replacement, or product repair and replacement.

• DetailsDuration: Valid for 90 days from the date of receipt.Coverage: Operation in accordance with documentation, replacement of defective media, or refund/repair.

• Requirements: Proof of purchase from an authorized source is required.Claim Process: Contact [email protected] to get the physical address and submit the defective product with a receipt after removing all software copies from your computers.

Violet Audio covers its hardware and software products with a 2-year international limited warranty from the original purchase date.

Coverage

• Standard Coverage: 2 years against defects in materials and workmanship, verified by a valid receipt or invoice.

Voyage Audio offers a 12 month warranty period from the date of purchase. Warranty claims equire a copy of your purchase receipt from an authorized dealer.

Coverage

• Proof of purchase: A dated receipt from an authorized dealer is mandatory for any warranty or service claim.

• Support contact: For help with hardware or service questions, email Voyage Audio Support at [email protected]

Waves Audio hardware products come with a one-year limited warranty from the date of original purchase.

Coverage

• Duration: One (1) year for standard hardware products.

• Condition: Products are covered against defects in materials and workmanship under normal use.T

• ransferability: The limited warranty can be transferred to an assignee for the remainder of the original period.

• SoundGrid & Computers: Specific SoundGrid servers and host computers may be eligible for extended 1- or 2-year warranty options by contacting support.

Exclusions

• Damage from accidents, misuse, abuse, or negligence.First and second-generation SoundGrid servers (v1 and v2) that no longer have available replacement parts for servicing.

Yorkville Sound offers a two-year unlimited transferable warranty on most speakers, electronics, and amplifiers in the US and Canada without requiring product registration.

Coverage

• 2-Year Unlimited Warranty: Covers most speaker products, manufacturing defects, powered loudspeakers, and electronics (free repairs even for operational failures).

• 10-Year Enclosure Warranty: Covers wooden cabinet enclosures on select loudspeaker and subwoofer models.Limited

Exclusions

• Exclusions: Does not cover freight/shipping charges or damages caused by natural disasters or major accidents.